Email Scams Cost Businesses Millions
Australian businesses lost over $60 million in 2018 because of cybercrime, according to reports to the ACCC and Australian Cybercrime...
Retailers - customer experience - do your staff know what is expected of them?
You take pride in the quality of products and services you provide, and you know that the customer is king. These days, customer...
Tired of chasing debts? How to escalate beyond emails and phone calls
They say money makes the world go around and no one understands that better than a business owner. Having someone owe you money can put...
Do your staff know what to wear to work?
Seems like a fairly ridiculous question, right? It would be fair to say that you could assume that your staff know what is expected of...
Do your hospitality staff know what is expected of them? Why a code of conduct for your cafe or restaurant
“If you don’t care, your customer never will”. Your restaurant or cafe prides itself on the quality of your team's service. The...
Because it is Monday, and it is October
What better way to start the week than with the magnificent Denny Crane. Check out this link to start your week right.
Parliamentary inquiry into the franchise sector underway
Scrutiny of the franchise sector is heating up as a parliamentary inquiry into the franchises and the Franchising Code of Conduct is...
Final Reprieve Before Super Crackdown
Businesses have a strong incentive to get their houses in order regarding the payment of superannuation to their employees as new laws...
Are the defamation floodgates against Internet search engines about to burst open?
An Aussie individual has recently been successful in the latest battle in a long running war against monolith, Google. The High Court has...
Pyrat or Pirate? Booze, pirates and a trade mark dispute…
In the recent case of Patron Spirits International AG v Fernbrew Pty Ltd [2018] ATMO 87, two companies disagreed over whether their...
